Terms of service

Visiting TFI as a guest

TFI convention space is off limits to the public. That applies to everyone not holding a valid TFI convention ticket. Due to popular demand we made visiting TFI as a guest possible still. For this, register yourself by scanning our check-in QR code at Conops. This can be done regardless of time of day or check-in personnel availability. As a TFI guest you agree to the same Rules of Conduct as any other attendee. Additionally the following rules apply to you:

  1. Check-in is not possible before 8AM.
  2. You are required to provide TFI and its Staff with your personal information when requested.
  3. Your guest attendance is valid until 10PM of the day you checked in.
  4. Staying over night is explicitly forbidden.

Cancelation & Refund

Cancelation of paid bookings are not possible. Please see our Transfer option below.

Transfer

Good news and bad news. Bad one first. Your booking is personalized. Meaning you can not transfer or “sell” your ticket. The good news is: We can! It is possible to transfer your booking to a different person up until four weeks prior to the event. All your options and perks will be transferred as well.

Just to be clear: Any fraudulent or forged attempt of transferring a booking will result in a permanent ban from the event for all participating individuals and will be reported.

Late payment

You get a two week deadline for your payment. Failure to pay in time will automatically suspend your booking and force us to look into it. This totally unnecessary activity goes to the expense of our staffs time and will result in a processing charge of 5€. After said action you will receive an adjusted bill, payment deadline and corresponding request for payment. If you fail to pay/respond to the dunning again you will be banned from the upcoming event.

Roomshares

Unclaimed beds will be assigned to other attendees by random chance. Canceled reservation will nullify affected roomshare setups and grant TFI the right to modify said roomshares.

Rules of Conduct

  1. I assure to only give true and correct information to the organizers of TFI.
  2. TFI is a strictly 18+ event. We decline ticket sale and participation of underage people.
  3. You are personally responsible for any damage you caused to property of the event, the venue or other attendees.
  4. TFI enforces no dress code inside the resort boundaries. However TFI staff reserves the right to deem specific attire unfit and may ask you to refrain from wearing said outfit in public.
  5. No weapons or mock-ups.
  6. No sexual conduct outside the houses.
  7. Drug consumption is tolerated to the legal norm and decency of the attendee. Improper or illegal drug consumption is prohibited and can lead to an instantaneous ban from TFI.
  8. Smoking is prohibited in all enclosed areas.
  9. Pets must be declared to TFI in advance and may be declined.
  10. Please respect that Tropical Islands is located in a wildfire sensitive area. Therefore open fire, explicitly fire from solid or liquid fuels is strictly prohibited!
  11. By attending TFI you agree to be photographed or videographed. TFI reserves the right to use any such content created at TFI for public and commercial purposes.
  12. TI resides in a “no-fly”-zone. This includes all devices able to sustain flight.
  13. Be aware of the right of publicity (Recht am eigenen Bild) of the people you take photos of.
  14. Failure to respect personal rights can lead to severe legal consequences.
  15. Your interactions with others are based on equal consent. Failure to respect others’ privacy and/or boundaries can be followed by a ban from TFI.
  16. In Germany nighttime peace is set to begin at 10PM. TFI tolerates moderate parties up until midnight but reserves the right to stop any partying deemed excessive. For party wing houses this time frame extends to 3AM. However, the above statement applies to party wing houses as well.
  17. Your request to become a party wing house can be denied or revoked at any time.
  18. Tropical Islands management prohibits the use of high powered equipment foreign to the homes. This includes but is not limited to EV charging, PA/AV equipment and general equipment consuming more than 3A AC. Exemptions may be discussed.
  19. You may ask for permission to sell your own products at TFI.
  20. Tropical Islands has access limitations surrounding its resorts. Watch out for signs along your hiking route. Failure to respect restricted areas can lead to a ban from TFI.
  21. Check-In is provided from 10AM to 8PM on Tuesday. Additional Check-In slots are provided from Wednesday to Friday between 10AM and 11AM, 3PM and 4PM and 7PM and 8PM. Individual Check-In slots at the weekend can be provided on request. House keys are available starting from Tuesday 3PM.
  22. A ban is the equivalent of a restraining order prohibiting access to the venue of TFI (Tropical Islands Amazonia Resort) and its surrounding real estate. A ban can either be pronounced by the organizers of TFI or the venue’s management and acts mutually. A ban during the event or before it takes immediate effect and can be extended to any future event of the covering organization (Verein zur Förderung anthropomorpher Kunst e.V.).
  23. Rules and orders by TIM (Tropical Islands Management) are more binding then those of TFI. See TI’s FAQ.
  24. You agree to comply with orders of staff members of TFI.